Cancellations & Payment Policy

We understand that travel plans may change. The following terms govern all cancellation requests:

• Written Notice Required: Cancellation requests must be submitted in writing to the Company via email at travelexperiences.in@gmail.com or through our official website contact forms.
• Applicable Cancellation Fees: Cancellation fees may apply depending on the timing of the cancellation and the specific terms of the booking. These fees will be outlined at the time of booking and quotation, and may vary based on destination, hotels, airlines, and regional service providers.
• Supplier Terms: Refunds for cancellations are strictly subject to the refund policies of the specific service providers (including airlines, railway operators, international ground handlers, and luxury accommodations) and will be processed within the designated operational timeframe.

Where a refund is applicable under the terms of your booking, the following procedures apply:

• Original Form of Payment: Refunds will be issued directly to the original form of payment used for the booking (e.g. credit/debit card, bank account, or electronic payment method), unless otherwise mutually specified and authorized in writing by the service provider.
• Timely Processing: Refunds are subject to the refund policy of the specific service provider and will be processed in a timely manner once funds are remitted back from the suppliers.
• Deductions & Charges: Any applicable cancellation fees, supplier penalty charges, banking transaction charges, and administrative processing fees may be deducted from the gross refund amount.

To confirm travel arrangements, bookings, and destination management services:

• Full Payment at Booking: Payment for bookings must be made in full at the time of booking, unless an agreed installment schedule or advance deposit terms have been specified in writing in your quotation.
• Accepted Payment Methods: Accepted forms of payment include major credit/debit cards, bank wire transfers (NEFT/RTGS/IMPS), UPI, or other authorized electronic payment channels as determined by the Company.
• Timely Settlement: Failure to make payment in accordance with the specified timeline and agreed terms may result in immediate cancellation of the booking and forfeiture of provisional reservations without further notice.

We are committed to ensuring the highest level of security for your financial transactions and personal details:

• Industry-Standard Encryption: We utilize industry-standard 256-bit SSL encryption technology and verified payment gateways to protect your personal and financial data during all transactions.
• Limitation on External Factors: While we take rigorous measures to safeguard data, the Company shall not be liable for any unauthorized access or misuse of your payment information resulting from factors beyond our reasonable control (such as compromised user devices, phishing, or third-party bank system anomalies).

We reserve the right to modify, revise, or update this Cancellations & Payment Policy at any time without prior notice. The updated policy will become effective immediately upon posting on our website.

Your continued use of our services, consultation desks, and booking platforms after any such changes constitutes your acceptance of the revised Cancellations & Payment Policy.

For any queries regarding cancellations, refunds, or payment processing, please contact our team: